Ryanair cancellations leaving passengers up in the air
Sep 19, 2017, 00:55
Customers affected by the cancellations will be emailed with offers of alternative flights on the same or next day, or full refunds if they choose not to take an alternative flight, plus details of their EU261 compensation entitlement, the airline said.
The Dublin-listed budget airline next week celebrates the fourth anniversary of its Always Getting Better campaign, which Chief Executive Michael O'Leary has described as an effort to stop "unnecessarily pissing people off".
However, Ryanair has so far only revealed which flights will be cancelled up until Wednesday this week, leaving many passengers in the dark about whether their journeys will take place.
Among those cancelled with be one in four flights out of Stansted and one in 13 flights out of Dublin. It also faces paying compensation of 250 euros ($300) per traveler for flights canceled on less than two weeks' notice.
Over the weekend, 16 flights were cancelled at the two airports.
The holiday issue arose from a change from holiday allowance in the company running for a fiscal year to a calendar year.
If you are affected you should have received an email, otherwise your flight should remain unchanged.
If passengers have booked other services via the airline like auto hire, then they should also include details of this in their compensation claim.
"It's also essential that Ryanair release a full list of flights that will be affected so that passengers have as much time as possible to make alternate arrangements".
He added that airlines must ensure "customers are fully compensated" in the event of any disruption or cancellation. Passengers onboard these flights can either rebook or get a refund for their travel.
In recent years, there have been tensions between Baghdad and Kurdistan over power-sharing, oil revenues and territorial disputes. The Iraqi government believes that holding the referendum would violate the terms of the country's constitution.
But a loan from the German government is keeping the carrier afloat while attempts are made to sell off parts of the airline. Representatives from pilots' union Vereinigung Cockpit were not immediately available for comment.
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