Amazon to launch new delivery service that could curb theft

Oct 28, 2017, 01:01
Amazon to launch new delivery service that could curb theft

The service, which allows customers to "grant home access to the people they trust", will launch in one month. If the courier information and the barcode on your package match, the Cloud Cam starts recording and the courier unlocks the door with an app. Customers then get a notification accompanied with short video footage of the Amazon courier in your house.

Amazon announced their newest product, "Amazon Key", on Wednesday, Oct. 25th.

The old-school method of leaving a key underneath your doormat is inconvenient and often anxiety-inducing, so Amazon believes its new lock-and-camera system will make accessing your home when you're not around more secure.

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"Schedule permanent access for your family members or give temporary access to recurring visitors like dog walkers, house cleaners, or out-of-town guests".

Here's how it works: If you select the option for "in-home delivery" when ordering your package, a delivery driver will be able to enter your home even when you're not there and drop off your package.

Here's how it works: First, customers will need to purchase special equipment before they can enroll in the service, including a compatible smart lock, security camera, and the Key app (Amazon is now selling $250 bundles).

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Prime members can purchase the "Amazon Key In-Home Kit" for $250.

Need a package delivered while away from home?

The shipping courier will first knock before attempting to open the door. "You'll be notified any time your guest locks or unlocks your door", Amazon said in an online press release. They also plan to vet their carriers with background checks and driving record reviews. Amazon Key's aim is to provide safety for customers' packages, that run the risk of being stolen when left outside on the sidewalk.

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