Many British Columbians never recieved emergency test alert

May 11, 2018, 01:45
Many British Columbians never recieved emergency test alert

EDMONTON-Cellphones across Alberta started vibrating and sending off a distinctive ringing sound on Wednesday afternoon, as testing continues on a new public alert system.

Schuler said Telus phones did not appear to receive any of the messages, while other carriers didn't manage to send the message to all phones.

The system is aimed at modernizing the way information about an emergency situation is delivered.

She says depending on the type of alert, this could mean leaving the area or staying in your home.

The public alert system was tested in Ontario and Quebec on Monday and experienced what were described as "serious glitches".

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Today's test was scheduled to go out at 1:55 p.m. Newfoundland Time, but actually fired about 10 minutes late.

The wireless alerts are being added in addition to the already existing radio and television alerts, and will initially be only used for tsunami threats. "In Manitoba, the province and Environment and Climate Change Canada are now the only agencies authorized to issue emergency messages using Alert Ready".

Some users who didn't receive the alert said they were connected at the time.

"What we saw here in BC was consistent with what other provinces saw when they issued their alerts, in that there was no common thread between which phones, which carriers, or which software loads weren't getting the alerts for whatever reason".

Notify Red Deer sends alerts to registered users through text, email and phone call, and makes a phone call to all numbers listed in the phone book.

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The tests are being conducted after the Canadian Radio-television and Telecommunications Commission (CRTC) ordered wireless providers to implement the system to warn of imminent safety concerns such as tornadoes, floods, alerts on missing children or terror threats.

Anecdotal reports on social media suggested only some residents of the Prairies, the West Coast and northern Canada received messages.

"I think this was a very important test", Mason said. Regulations require all Canadian wireless service providers to distribute emergency alerts.

This is just a test - the first test of wireless emergency alerts in British Columbia issued by the national Alert Ready program.

Alert Ready has a compatibility guide on its website to help determine which devices can now receive the alerts.

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