Ericsson says has identified software glitch causing mobile network outages
Dec 07, 2018, 00:58
Early on Thursday morning, the O2 network experienced some issues.
Companies that share its network - such as GiffGaff, Sky Mobile and Tesco Mobile - are also being hit by the problems.
"One of our third party suppliers has identified a global software issue in their system which has impacted us", it said. "We are working closely with the remaining customers that are still experiencing issues".
Once those are taken into account, up to 32 million customers are affected.
The fragility of the increasingly connected systems that keep modern, Western nations running was underlined Thursday when major telecoms network O2 ceased to transmit mobile data from around 0530 GMT. "We are really sorry and working as hard and as fast as we can to fix this".
Even though you many not be on O2 yourself, this could still seriously affect your morning, because lots of connected devices rely on communication over the network.
The company have so far not said anything about whether they would be giving customers compensation for the outage.
Millions of people have been having problems with their mobile phones this morning, after the O2 network went down.
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