Did OnePlus lie about the OnePlus 7 Pro 3x optical zoom?

May 27, 2019, 01:05
Did OnePlus lie about the OnePlus 7 Pro 3x optical zoom?

As reported by Android Police, the mysterious ghost touches don't seem to correspond to one particular app or one particular scenario - it's nearly like they come out of nowhere. Users affected by the touch issue are calling it the OnePlus 7 Pro Phantom Touch or Ghost Touch issue and the touchscreen is randomly processing non-existent taps.

This isn't the first time OnePlus has faced issues like this with their smartphone cameras, either.

The base variant of the OnePlus 5T was launched in India for Rs 32,999 (identical to the price of the OnePlus 7) for the base variant with 6 GB of RAM and 64 GB of internal storage with dual SIM card slot, that supports 4G LTE and VoLTE on both the slots.

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Several OnePlus 7 Pro users are complaining about a new issue on their latest smartphone. It works in offline mode as well and you'll see suggestions on the camera app itself. As per reports, the OnePlus 7 Pro has ran out of stock in China with the sale on May 21 exceeding CNY 1 billion ($144 million) in just one minute. Camera zoom samples were shown off.

There's been a lot of talk about the cameras on the new OnePlus 7 Pro, and it's not all been good talk, either. The success of a product lies in real-world results.

OnePlus 7 Pro has enjoyed a fair share under the spotlight, but as consumers started receiving their units, certain issues with the device are starting to raise concerns. And Portrait Mode shots are indeed 13-megapixels using the entire sensor. This was discovered by a Reddit user who disclosed that the field of view of the image captured in Portrait mode is noticeably wider than the one clicked through the "3x zoom" mode. OnePlus 7 Pro users facing the problem can report it to the company as well through feedback. In other words, OnePlus is using the sensor's native 2.2x zoom factor for portraits but cropping the sensor's output for 3x zoom.

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OnePlus has improved the camera experience with four fixes. It will switch the field of view depending on the camera mode.

The company isn't using digital zoom in this scenario, but it isn't delivering full 3x optical zoom either.

But the OnePlus 7 Pro specs on the OnePlus website definitely say that it's an optical zoom.

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